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Technology Assistance

If a student has an issue with a PSD issued device (cracked screen, lost key, camera not functioning, device not holding a charge, etc.) or the device is not functioning properly, please have a parent or guardian contact the Oakland Schools Service Desk ASAP. 9-12 grade students may contact the Service Desk on their own.

How to Submit a Service Desk Ticket

A service desk technician will communicate with you first to try and solve your issue and if the
technician cannot solve the issue they will send the ticket to a field service technician.

Technology Help Topics

Implementing the 1:1 Device Program